-100% guaranteed satisfaction or I will come back within 24hr and correct any errors. Sorry but I do not offer refunds.​

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-All pets must be kept away during cleanings so I can operate electrical equipment safely.

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-Non pet owners please provide your own vacuum where possible. My vacuums are used in homes with pets.

-Please place dental hygiene/food/other important/fragile items in a drawer/cupboard where they won't be damaged.

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-Unless notified, I assume that surfaces (i.e. marble, granite, hardwood floors, etc.) are sealed and ready to clean, or that furniture on wood floors is properly protected

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-My rates increase 5% yearly on April 1st for ALL my customers.

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​-​24 Hour Cancellation Policy: $100

If you need to cancel please do so as soon as you can so you won't be charged the cancellation fee. My home service business relies on consistent bookings and unfortunately is a loss of income when cancellations occur.

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-When cleaning your fridge/freezer, please remove ALL food items to prevent cross contamination.

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-I am NOT responsible for damage due to fault and/or improper installation of any item.

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-I do not guarantee removal of rust, mildew and other stains caused by hard water buildup/lack of maintenance.

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-I am NOT responsible for any harm caused to animals or people due to my cleaning supplies, I can use supplies provided if needed.

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Commercial (all of above plus):

-Contracts required

-Office desks must be clutter free

-Supplies must be stored in same place

-1 Hour packages available

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Thank you for your understanding.